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Hooker: While we're on the topic of decorum, I'd like to speak with you about the way I'm being addressed.
Joan: Could you be more specific?
Hooker: The switchboard. I'm not John. I'm Mr. Hooker.
Joan: That's the way they've been taught to address the secretaries.

John Hookers asks Joan to be addressed as Mr. Hooker over the switchboards.

Related to this Clip

Mad Men Joan Holloway Christina Hendricks Mad Men - Season 3 Out of Town John Hooker Ryan Cartwright